FURPS+

Et akronym for kvalitetsegenskaber i IT

• Functionality - What the customer wants! Incl. security-related needs.
• Usability - How effective is the product from the standpoint of the person who must use it?
• Reliability - Maximum acceptable system downtime? Failures rate Ect.
• Performance - How fast must it be? Ect.
• Supportability - Is it testable, installable, and configurable? Can it be monitored? Ect.
• + reminds us that there are more concerns …